International routes from vietnam

1. From Vietnam to Australia and Europe

Applicable for tickets issued/reissued/refunded/exchanged before November 04, 2023.

Bamboo Economy 
Bamboo Premium 
Bamboo Business 

 

Economy Saver 

Economy Smart 

Economy Flex 

Cabin baggage 

7 kg 

7 kg 

7 kg 

Checked baggage 
(Adult/ Child) 

45 kg 

45 kg 

45 kg 

Checked baggage 
(Infant) 

10 kg 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 05h before original ticketed flight time) 

100 USD + difference (if any) 

50 USD + difference (if any)

Free + difference (if any)

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

200 USD + difference (if any) 

140 USD + difference (if any) 

50 USD + difference (if any) 

Name change 

Unpermitted

Unpermitted 

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

100 USD

70 USD

50 USD

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

250 USD

140 USD 

100 USD

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare
 

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare 
 

Seat selection 

Fee applied 

Fee applied 

Fee applied

      Business lounge 

Fee applied 

Fee applied 

Fee applied 

     Priority check-in 

Fee applied 

Fee applied 

Fee applied 

     Bamboo Club point factor 

0.25 

0.50 

1.00 

 

 

Premium Smart 

Premium Flex 

Cabin baggage 

2 x 7 kg 

2 x 7 kg 

Checked baggage 
(Adult/ Child) 

50 kg 

50 kg 

Checked baggage 
(Infant) 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 5h before original ticketed flight time) 

Free + difference (if any) 

Free + difference (if any) 

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

50 USD+ difference (if any)

Free + difference (if any)

Name change

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

Free 

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

100 USD

50 USD

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare 
 

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare 
 

Seat selection 

Free 

Free 

Business lounge 

Fee applied

Fee applied

Priority check-in 

Free 

Free 

Bamboo Club point factor 

1.25 

1.50 

 

 

Business Smart 

Business Flex 

Cabin baggage 

2 x 7 kg 

2 x 7 kg 

Checked baggage 
(Adult/ Child) 

65 kg 

65 kg 

Checked baggage 
(Infant) 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 5h before original ticketed flight time) 

Free + difference (if any) 

Free + difference (if any) 

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Free + difference (if any) 

Free + difference (if any) 

Name change

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

Free 

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

50 USD

Free 

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare 

Seat selection 

Free 

Free 

Business lounge 

Free 

Free 

Priority check-in 

Free 

Free 

Bamboo Club point factor 

1.75 

2.00 

2. From Vietnam to Northeast Asia 

Applicable for tickets issued/reissued/refunded/exchanged before November 08, 2023.

Bamboo Economy 
Bamboo Premium 
Bamboo Business 

 

Economy Saver Max 

Economy Saver 

Economy Smart 

Economy Flex 

Cabin baggage 

7 kg 

7 kg 

7 kg 

7 kg 

Checked baggage 
(Adult/ Child) 

20 kg 

25 kg 

25 kg 

25 kg 

Checked baggage 
(Infant) 

10 kg 

10 kg 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 05h before original ticketed flight time) 

Unpermitted/ Except for route from Viet Nam to Korea 40 USD 

40 USD + difference (if any)

15 USD + difference (if any)

Free + difference (if any)  

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Unpermitted/ Except for route from Viet Nam to Korea 70 USD 

70 USD + difference (if any)

30 USD + difference (if any)

Free + difference (if any)  

Name change

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

Unpermitted/ Except for route from Viet Nam to Korea 50 USD 

50 USD 

20 USD 

20 USD 

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Unpermitted/ Except for route from Viet Nam to Korea 80 USD 

80 USD 

50 USD

20 USD 

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare 

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare 

Seat selection 

Fee applied 

Fee applied 

Fee applied 

Fee applied

Business lounge 

Fee applied 

Fee applied 

Fee applied 

Fee applied 

Priority check-in 

Fee applied 

Fee applied 

Fee applied 

Fee applied 

Bamboo Club point factor 

Unpermitted 

0.25 

0.50 

1.00 

 

 

Premium Smart 

Premium Flex 

Cabin baggage 

2 x 7 kg 

2 x 7 kg 

Checked baggage 
(Adult/ Child) 

40 kg 

40 kg 

Checked baggage 
(Infant) 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 05h before original ticketed flight time) 

Free + difference (if any)

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Free + difference (if any)

Free + difference (if any)

Name change 

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

20 USD

20 USD 

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

20 USD

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare

Seat selection 

Free

Free 

Business lounge 

Fee applied 

Fee applied 

Priority check-in 

Free 

Free 

Bamboo Club point factor 

1.25 

1.50 

 

Business Smart 

Business Flex 

Cabin baggage 

2 x 7 kg

2 x 7 kg

Checked baggage 
(Adult/ Child) 

50 kg

50 kg

Checked baggage 
(Infant) 

10 kg

10 kg

Meal 

Included

Rebook/ Reroute 
(At least 05h before original ticketed flight time) 

Free + difference (if any) 

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Free + difference (if any) 

Name change

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

20 USD

Free 

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

20 USD

Free 

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare 
 

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare 

Seat selection 

Free 

Free 

Business lounge 

Free 

Free 

Priority check-in 

Free 

Free 

Bamboo Club point factor 

1.75 

2.00 

 

3. From Vietnam to Southeast Asia 

Applicable for tickets issued/reissued/refunded/exchanged before November 21, 2023.

Bamboo Economy 
Bamboo Premium 
Bamboo Business 

 

Economy Saver Max 

Economy Saver 

Economy Smart 

Economy Flex 

Cabin baggage 

7 kg 

7 kg 

7 kg 

7 kg 

Checked baggage 
(Adult/ Child) 

Unpermitted 

20 kg 

20 kg 

20 kg 

Checked baggage 
(Infant) 

Unpermitted 

10 kg 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 05h before original ticketed flight time) 

Unpermitted 

30 USD + difference (if any) 
 

15 USD + difference (if any) 

Free + difference (if any)  

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Unpermitted 

60 USD + difference (if any) 

30 USD + difference (if any) 

Free + difference (if any)  

Name change 

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

Unpermitted 

40 USD

20 USD

20 USD 

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Unpermitted 

70 USD

50 USD

20 USD

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare 

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare

Seat selection 

Fee applied 

Fee applied 

Fee applied 

Fee applied 

Business lounge 

Fee applied 

Fee applied 

Fee applied 

Fee applied 

Priority check-in 

Fee applied 

Fee applied 

Fee applied 

Fee applied 

Bamboo Club point factor 

Unpermitted 

0.25 

0.50 

1.00 

 

Premium Smart 

Premium Flex 

Cabin baggage 

2 x 7 kg 

2 x 7 kg 

Checked baggage 
(Adult/ Child) 

30 kg 

30 kg 

Checked baggage 
(Infant) 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 05h before original ticketed flight time) 

Free + difference (if any) 

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Free + difference (if any)

Free + difference (if any) 

Name change 

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

20 USD

20 USD

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

20 USD

20 USD

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare 
 

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare 
 

Seat selection 

Free

Free 

Business lounge 

Fee applied 

Fee applied 

Priority check-in 

Free 

Free 

Bamboo Club point factor 

1.25 

1.50 

 

Business Smart 

Business Flex 

Cabin baggage 

2 x 7 kg 

2 x 7 kg 

Checked baggage 
(Adult/ Child) 

40 kg 

40 kg 

Checked baggage 
(Infant) 

10 kg 

10 kg 

Meal 

Included 

Rebook/ Reroute 
(At least 05h before original ticketed flight time) 

Free + difference (if any) 

Rebook/ Reroute 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

Free + difference (if any) 

Name change 

Unpermitted

Refund 
(At least 05h before original ticketed flight time) 

20 USD

Free

Refund 
(Within 05h prior to each ticketed flight and after each ticketed flight) 

20 USD

Free

Child 
(from 2 years to under 12 years of age) 

75% of adult base fare 

Infant 
(under 2 years of age at the time of travel) 

10% of adult base fare

Seat selection 

Free 

Free 

Business lounge 

Free 

Free 

Priority check-in 

Free 

Free 

Bamboo Club point factor 

1.75 

2.00 

 

*Note:
- All fees mentioned above include VAT.
- Refund and Rebook/reroute fees are applied per ticket (fee per person per change).