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claim points

Claiming Process

1. Claim Submission

Submit claim for Bamboo or partner airlines.

2. Claim Review

This can take up to 7 days for Bamboo flights and 14 days for partner airlines.

3. Outcome Notification

You will receive a notification with the outcome of your claim.

Notes on Point claiming
Show Note
Before making a claim
  • Make sure any flight you claim is within 12 months of travel.
  • You should keep a copy of e-ticket number, ticket receipt and original boarding pass until he or she notified via registered email or phone number that earned points have been added to his or her account.
  • The time of claiming is within at least 5 days after flying.
  • It will take up to 7 days to process your claims with Bamboo.
  • It will take up to 14 working days to process your claims with partner airlines.
Claim missing points for flights
  • If your last name and first name above do not match your travel documentation exactly, contact the Bamboo Service Centre for your claim.
  • Claims can be submitted for flights with a departure date up to today.
  • Click here! to calculate points for a flight.
  • Click here! to you see your flights.

claim points

Alert:
    • Bamboo Airways
    • Hanoi HAN Noi Bai International Airport
    • Ho Chi Minh city SGN Tan Son Nhat International Airport
    • Da Nang DAD Da Nang International Airport
    • Hai Phong HPH Cat Bi International Airport
    • Thanh Hoa THD Tho Xuan Airport
    • Vinh VII Vinh International Airport
    • Nha Trang CXR Cam Ranh International Airport
    • Phu Quoc PQC Phu Quoc International Airport
    • Hue HUI Phu Bai International Airport
    • Chu Lai VCL Chu Lai Airport
    • Quy Nhon UIH Phu Cat Airport
    • Da Lat DLI Lien Khuong Airport
    • Buon Ma Thuot BMV Buon Ma Thuot Airport
    • Tuy Hoa TBB Tuy Hoa Airport
    • Pleiku PXU Pleiku Airport
    • Ca Mau CAH Ca Mau Airport
    • Can Tho VCA Can Tho International Airport
    • Con Dao VCS Con Dao Airport
    • Dien Bien DIN Dien Bien Airport
    • Dong Hoi VDH Dong Hoi Airport
    • Van Don VDO Van Don International Airport
    • Rach Gia VKG Rach Gia Airport
    • Seoul ICN Incheon International Airport
    • Tokyo Narita NRT Narita International Airport
    • Kaohsiung Test 1 Kaohsiung International Airport
    • Tianjin Test Lijiang Sanyi International Airport
    • Frankfurt FRA Frankfurt Airport
    • London Gatwick LGW Gatwick Airport
    • Melbourne MEL Melbourne Airport
    • Sydney SYD Sydney Airport
    • Bangkok BKK Suvarnabhumi Airport
    • Singapore SIN Changi International Airport
    • Tianjin TSN Tianjin Binhai International Airport
    • Bangkok DMK Don Mueang International Airport
    • Taichung RMQ Taichung International Airport
    • Taipei TPE Taoyuan International Airport
    • Kaohsiung KHH Kaohsiung International Airport
    • Hanoi HAN Noi Bai International Airport
    • Ho Chi Minh city SGN Tan Son Nhat International Airport
    • Da Nang DAD Da Nang International Airport
    • Hai Phong HPH Cat Bi International Airport
    • Thanh Hoa THD Tho Xuan Airport
    • Vinh VII Vinh International Airport
    • Nha Trang CXR Cam Ranh International Airport
    • Phu Quoc PQC Phu Quoc International Airport
    • Hue HUI Phu Bai International Airport
    • Chu Lai VCL Chu Lai Airport
    • Quy Nhon UIH Phu Cat Airport
    • Da Lat DLI Lien Khuong Airport
    • Buon Ma Thuot BMV Buon Ma Thuot Airport
    • Tuy Hoa TBB Tuy Hoa Airport
    • Pleiku PXU Pleiku Airport
    • Ca Mau CAH Ca Mau Airport
    • Can Tho VCA Can Tho International Airport
    • Con Dao VCS Con Dao Airport
    • Dien Bien DIN Dien Bien Airport
    • Dong Hoi VDH Dong Hoi Airport
    • Van Don VDO Van Don International Airport
    • Rach Gia VKG Rach Gia Airport
    • Seoul ICN Incheon International Airport
    • Tokyo Narita NRT Narita International Airport
    • Kaohsiung Test 1 Kaohsiung International Airport
    • Tianjin Test Lijiang Sanyi International Airport
    • Frankfurt FRA Frankfurt Airport
    • London Gatwick LGW Gatwick Airport
    • Melbourne MEL Melbourne Airport
    • Sydney SYD Sydney Airport
    • Bangkok BKK Suvarnabhumi Airport
    • Singapore SIN Changi International Airport
    • Tianjin TSN Tianjin Binhai International Airport
    • Bangkok DMK Don Mueang International Airport
    • Taichung RMQ Taichung International Airport
    • Taipei TPE Taoyuan International Airport
    • Kaohsiung KHH Kaohsiung International Airport

    claim history

    Showing 0 out of entries.
    # Flight Date airline flight no. from to Booking Reference ticket number status