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On the occasion of its 7th anniversary (August 18, 2025) and marking two years since the launch of its comprehensive restructuring program, Bamboo Airways will officially relocate all domestic flight operations to and from Ho Chi Minh City to Terminal T3 – Tan Son Nhat International Airport.

A New Age, A New Milestone

Initially, Bamboo Airways’ check-in counters will be located at counters 45–50 (opposite gates D2 and D3 at Terminal T3, Tan Son Nhat International Airport), with potential extension to counters 43–52 depending on actual demand and capacity. The airline’s last-minute ticketing counter will be placed right at Gate D2 for passengers’ convenience.

This move to Terminal T3 is not just an operational shift—it also reflects Bamboo Airways’ proactive adaptation to Vietnam’s national airport infrastructure reorganization strategy. Amid persistent congestion at Tan Son Nhat Airport, operating from the new, modern, and spacious Terminal T3 is expected to enhance operational efficiency and significantly improve the travel experience for Bamboo Airways passengers.

To ensure that passengers are fully and accurately informed, Bamboo Airways will actively share updates through all official communication channels, including its website, official fan page, email, SMS, and Zalo OA. The airline recommends passengers stay updated to avoid confusion and ensure smooth travel.

Image 1: Bamboo Airways officially begins operations at Terminal T3 – Tan Son Nhat International Airport from August 18, 2025 (Photo: Chau Nguyen)

Maximizing Passenger Support During the Transition

To support passengers during the transition period, Bamboo Airways will implement a special policy for travelers flying to/from Tan Son Nhat Airport during the first 7 days of the changeover (August 18–25, 2025). Specifically, passengers who miss their flight from Terminal T3 due to unfamiliarity with the new terminal, but arrive at T3 within 20 minutes after the departure time printed on their ticket and are confirmed by Bamboo Airways ground staff, will be eligible for a free ticket change to the next available flight on the same route.

If the next flights are fully booked, the airline will still support passengers by changing tickets to the next available flight with empty seats, free of charge, and without fare difference. For routes with only one flight per day, passengers will be rebooked on the same route for the following day at no additional cost.

“With thorough preparation and reasonable support policies for those unfamiliar with the transition, Bamboo Airways expects the move to Terminal T3 for all domestic flights to go smoothly,” said a Bamboo Airways representative.

Seamless Connection, Enhanced Passenger Experience

Terminal T3 at Tan Son Nhat International Airport is Vietnam’s largest domestic passenger terminal, with a total floor area of 112,500 m² across 4 above-ground levels and 1 basement level. Designed to handle 7,000 passengers during peak hours and 20 million passengers annually, Terminal T3 will boost Tan Son Nhat Airport’s total capacity to 50 million passengers per year once fully operational, easing congestion at existing terminals and improving overall efficiency.

Equipped with state-of-the-art facilities, Terminal T3 includes 90 traditional check-in counters, 20 self-service drop-off counters, 42 kiosk check-in machines, 27 boarding gates (13 with jet bridges and 14 bus gates), 25 security screening points, and exclusive VIP and business lounges. In addition to enhanced operational capabilities, the terminal also promises an improved passenger experience with its modern, user-friendly, and comfortable design.

The Ho Chi Minh City government is also improving accessibility to Terminal T3 by launching the new Tran Quoc Hoan – Cong Hoa road. This 4-kilometer route, with a total investment of over VND 4,800 billion, will provide a direct and synchronized connection between the new terminal and key traffic arteries, helping reduce the chronic congestion around Tan Son Nhat Airport.

Due to the early impact of Tropical Storm Wipha (Storm No. 3), several airports in Northern Vietnam have been and are currently experiencing adverse weather conditions, significantly affecting their capacity to receive aircraft.
As a result, flight schedules may be extended due to delays in landing at certain Northern airports or temporary ground holds at other airports.
In the event that schedule adjustments become necessary due to these force majeure weather conditions, Bamboo Airways sincerely apologizes for any inconvenience and kindly asks for your understanding and patience. The safety of our passengers remains our highest priority
Bamboo Airways will continue to closely monitor the weather situation and provide timely updates in future announcements. We strongly advise passengers with travel plans to/from affected airports to regularly check flight status and weather updates via our official website or Facebook Fanpage in order to proactively arrange their schedules during this time.

For more information, please contact:

• Hotline: 1900 1166
• Website: www.bambooairways.com
• Facebook: https://www.facebook.com/BambooAirwaysFanpage
• Or visit any Bamboo Airways ticket office nationwide.

Following the success of the Extraordinary General Meeting of Shareholders in 2025, the Board of Directors (BoD) of Bamboo Airways Joint Stock Company held its first meeting and unanimously elected Mr. Pham Ngoc Vinh as Chairman of the BoD.

Thus, the Board of Directors of Bamboo Airways for the 2023–2028 term includes 5 members: Mr. Pham Ngoc Vinh – Chairman of the BoD, Mr. Le Thai Sam – Standing Vice Chairman of the BoD, Mr. Vuong Cong Duc and Mr. Nguyen Ngoc Trong – Vice Chairmen of the BoD, and Mr. Le Ba Nguyen – BoD member.

The new Chairman of Bamboo Airways stated: “I sincerely thank the Board of Directors and shareholders for their trust. As Chairman, I will continue to work alongside the leadership team with the utmost determination and effort to set out appropriate strategic directions, aiming to build a sustainably growing Bamboo Airways, elevate its position in the aviation industry, and deliver long-term value to shareholders, customers, and employees.”

Mr. Pham Ngoc Vinh has 25 years of experience in investment, management, and executive leadership across various economic organizations. Before joining the Board of Bamboo Airways, he served as an advisor to the Board and contributed significantly to the airline’s strategic development.

Mr. Vuong Cong Duc has nearly 30 years of experience in Law, Finance, and Banking, and has held senior executive positions in various enterprises and financial institutions, including: Board Member of Viet Capital Commercial Joint Stock Bank, Chairman of Ba Ria – Vung Tau International Travel Services Company, and currently serves on the Board of Sacombank.

Mr. Vuong Cong Duc and former Chairman of Bamboo Airways, Mr. Phan Dinh Tue, are key representatives of Sacombank – a critical partner in the restructuring process and long-term strategic alignment with Bamboo Airways. Mr. Duc will take over responsibilities at Bamboo Airways from Mr. Tue, while Mr. Tue will continue to support and collaborate with Mr. Duc at Sacombank. This leadership succession and collaboration reflect the strategic synergy between Sacombank and Bamboo Airways, aiming toward recovery and sustainable growth.

Additionally, Bamboo Airways also elected Mr. Pham Van Phung as Head of the Supervisory Board. The Supervisory Board consists of four members: Mr. Pham Van Phung, Mr. Nguyen Tri Thong, Mr. Nguyen Vu Phong, and Mr. Nguyen Duc Thanh.

Amid a growing domestic aviation market and rising demand for air transport, airlines are recovering post-pandemic and scaling operations, while domestic aviation infrastructure is receiving investment and expansion. Bamboo Airways is accelerating its recovery through restructuring and synchronously implementing modern solutions to improve operational processes, optimize resources, and enhance efficiency.

In the first half of 2025, Bamboo Airways recorded positive developments: seat load factor reached 88%, revenue exceeded 96% of the plan, and operational losses significantly narrowed, nearing breakeven. These are critical foundations for achieving profitability in the coming years.

Simultaneously, Bamboo Airways is implementing its 2025–2030 five-year strategic plan, actively working with consulting firms and strategic investors to strengthen financial resources and prepare for the next growth phase.