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Issue Physical Card
In line with technological advancements, Bamboo Club members are encouraged to use digital membership cards as an alternative to physical cards.
For members who prefer to obtain a physical card, Bamboo Club would like to inform you of the new issuance policy effective from October 20, 2025, as follows:
| Tier | New Issuance (Eligible Members) |
Reissuance (Lost Card, 2025 Card Recovery Program, etc.) |
| First | free | 100,000vnd/card |
| Diamond | free | 100,000vnd/card |
| Gold | 100,000vnd/card | 100,000vnd/card |
| Emerald | 100,000vnd/card | 100,000vnd/card |
To request a physical membership card, please follow the instructions available HERE
Should you require further assistance, please do not hesitate to contact Bamboo Club through the following channels:
- Call center Bamboo Club: 19001133 (fee: 1,000vnd/ minute)
- Email: bambooclub@bambooairways.com
- Zalo:
- Search for: Bamboo Club – Bamboo Airways
- Or click the link: https://zalo.me/2283177163129852415
- Or scan the QR code below.